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Small Business IT Service, Simplified.
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Small Business IT Support

Now at a price every small business can afford.

For clients that do not have an internal IT department, we handle small business IT support including server administration, desktop support, IT strategy, budgeting, and more. Simply put: we run your IT department. For clients with an internal IT staff we augment the capabilities of their internal IT department with   24×7 server monitoring and assistance with important IT projects.  We are headquartered in Grand Rapids Michigan and service all of West Michigan including: Grand Rapids, Holland, Muskegon and Grand Haven.

With our Lite or Managed plans you will receive:

  • Responsive, friendly, local consultants
  • A small, dedicated team supporting your business
  • On-site support when needed
  • Emergency after hours, weekend and holiday support when needed
  • Ability to provide “remote control” support no matter where you are
  • Disaster recovery planning and oversite of data backups
  • Detailed monthly reporting
  • Advanced software agent-based monitoring system
  • Proactive response to hardware/software issues – prevents unnecessary downtime
  • Patch management
For Desktops and Notebooks Best Value
Plans On Demand Lite Managed
Remote IT Support Hourly Hourly Unlimited
Onsite IT Support Hourly Hourly Unlimited
Anti-Virus Security (License Included) Additional Fee Additional Fee Included
Spyware Security (License Included) Additional Fee Included Included
Disk Cleanup & Free Space Monitoring - Included Included
Hard Drive Predictive Failure Alerts - Included Included
Performance Monitoring & Alerts - Included Included
Microsoft Security Patch Management Hourly Included Included
Price Per Desktop $125/hr. $9/mo. $29/mo. *

* Minimum of 5 desktops required per business

For Servers Best Value
Plans On Demand Lite Managed
Remote IT Support Hourly Hourly Unlimited
Onsite IT Support Hourly Hourly Unlimited
Anti-Virus Security (License Included) Additional Fee Included Included
Backup Monitoring & Verification Hourly Monitoring Only Included
Free Disk Space Monitoring - Included Included
RAID & Hard Drive Health Monitoring - Included Included
Performance Monitoring & Alerts - Included Included
UPS Battery Backup Monitoring - Included Included
Microsoft Security Patch Management Hourly Hourly Included
Price Per Server $125/hr. $99/mo. $299/mo.

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No hidden fees or secret prices

We believe everyone is entitled to the best price we can offer. Our prices are public and published right on our site.

No Long-term contracts

No one likes being locked into something they don’t want anymore. Our customers can cancel at any time, no questions asked. No termination fees either.

What qualifies as support?

Our managed service covers all support issues affecting the hardware/software of the device covered. New installations (e.g. new laptop) or a major configuration changes (Upgrading from Windows Server 2003 to Windows Server 2008) would not be covered. A separate quote would be provided.

What We Do

  • Small Business IT Support
  • Data Backup & Recovery
  • Email Security
  • Microsoft Small Business Server
  • Server Virtualization
  • Cisco VoIP Phone Systems
  • Cloud Managed Networks
  • How To Get Started

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